Shipping policy
SHIPPING POLICY
Thank you for shopping with Arizele. We want to make the delivery process as simple and transparent as possible.
SHIPPING COST
We currently offer FREE standard shipping on eligible orders within the United States.
ESTIMATED DELIVERY TIME
Orders are typically expected to arrive within 4–10 business days.
Please note that delivery times are estimates and not guaranteed. Weekends and holidays are not considered business days.
PROCESSING
Orders may require processing before shipment. Once your order has been processed and shipped, tracking information will be provided when available.
TRACKING YOUR ORDER
Once tracking information becomes available, you will receive an email containing your shipment details.
Please allow some time for tracking information to update after your order has been shipped.
DELIVERY DELAYS
Occasionally, orders may experience delays due to carrier disruptions, severe weather, holidays, high shipping volumes, or other circumstances outside of our reasonable control.
If your order is significantly delayed, please contact us at support@arizele.com and we will assist you.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us at support@arizele.com as soon as possible.
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
LOST, DAMAGED, OR MISSING ORDERS
If your package arrives damaged, appears to be lost in transit, or you receive an incorrect item, please contact us at support@arizele.com as soon as possible.
Please include your order number and, when applicable, photographs showing the issue so we can investigate and assist you.
MULTIPLE PACKAGES
In some cases, products within the same order may be shipped separately. If this occurs, you may receive multiple tracking numbers and your items may arrive at different times.
CONTACT US
For questions regarding shipping or your order, please contact:
Arizele
support@arizele.com