Terms of service

 

TERMS OF SERVICE

OVERVIEW

Welcome to Arizele. The terms “we,” “us,” and “our” refer to Arizele. Arizele operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Arizele is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you access or use our Services.

Please read these Terms carefully. By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use our Services.


SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have provided consent for any minor dependents under your supervision to use the Services.

When using our Services or purchasing products, you may be asked to provide information including your email address, billing information, payment information, and shipping information.

You agree that all information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the security of your account credentials and for activity conducted through your account.


SECTION 2 — OUR PRODUCTS

We make reasonable efforts to accurately display and describe our products.

However, product colors and appearance may vary depending on your device, display settings, lighting, and other factors.

Product descriptions, prices, specifications, availability, and other information may be changed at any time without notice.

We reserve the right to discontinue products, modify products, or limit quantities available to any person, geographic region, or jurisdiction.


SECTION 3 — ORDERS

When you place an order with Arizele, you are making an offer to purchase the products in your order.

We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, pricing or inventory errors, payment issues, product unavailability, or other circumstances affecting our ability to fulfill the order.

Payment must be successfully processed before an order can be completed.

Please review your order carefully before submitting it. Once an order has entered processing, we may be unable to modify or cancel it.

If we cancel or materially modify an order, we will attempt to contact you using the contact information provided with your order.

Purchases are subject to our Return & Refund Policy.

Products purchased through Arizele are intended for personal or household use unless otherwise stated.


SECTION 4 — PRICES, PAYMENTS AND BILLING

Prices, promotions, discounts, and product availability may change without notice.

The price charged will be the price displayed at the time your order is submitted, subject to correction of obvious pricing or technical errors.

Applicable taxes, shipping charges, or other charges will be displayed during checkout where required.

You agree to provide accurate and complete billing and payment information.

By submitting payment information, you represent that you are authorized to use the payment method provided.

Payments are processed through Shopify and applicable third-party payment providers.


SECTION 5 — SHIPPING AND DELIVERY

Shipping and delivery estimates displayed by Arizele are estimates and are not guaranteed delivery dates.

Orders may be affected by carrier delays, weather, holidays, high order volumes, address issues, customs processing where applicable, or other circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete shipping address.

If you notice an error in your shipping information, please contact support@arizele.com as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or shipment.

Additional information regarding shipping is available in our Shipping Policy.


SECTION 6 — RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Eligible customers generally have 30 days after receiving an order to request a return, subject to the eligibility requirements and exceptions described in that policy.

Before returning an item, customers must contact us at support@arizele.com and receive return instructions.

Products sent to an address without prior return authorization may not be accepted.


SECTION 7 — INTELLECTUAL PROPERTY

The Arizele website and Services, including our brand name, logos, designs, graphics, text, photographs, videos, product presentation, website design, and other content owned or licensed by us, are protected by applicable intellectual property laws.

You may access and use the Services for personal, non-commercial purposes.

Unless expressly authorized, you may not reproduce, distribute, modify, republish, sell, exploit, or create derivative works from our proprietary content.

Third-party names, trademarks, logos, and intellectual property remain the property of their respective owners.

Nothing in these Terms grants you ownership or a license to use Arizele intellectual property except as expressly stated.


SECTION 8 — OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to tools, functionality, integrations, payment methods, or services provided by third parties.

Such services may be governed by the terms and privacy policies of the applicable third party.

We do not control every third-party service and cannot guarantee that third-party services will always be available, uninterrupted, or error-free.


SECTION 9 — THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

We are not responsible for the accuracy, content, policies, security, availability, products, or practices of third-party websites.

Accessing third-party websites is at your discretion, and you should review their applicable terms and policies before completing a transaction or providing personal information.


SECTION 10 — RELATIONSHIP WITH SHOPIFY

Arizele is powered by Shopify, which enables us to provide the Services to you.

However, sales and purchases made through our store are made directly with Arizele.

By using the Services, you acknowledge and agree that Shopify is not the seller of products purchased from Arizele and is not responsible for the sales transaction between you and Arizele, except to the extent required by applicable law.

Shopify may process certain information in connection with providing its platform and related services.


SECTION 11 — PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our ecommerce services are powered by Shopify, certain personal information may also be collected and processed by Shopify and other service providers necessary to operate our store, process payments, fulfill orders, prevent fraud, provide customer service, and maintain our Services.

Please review our Privacy Policy for additional information.


SECTION 12 — REVIEWS, FEEDBACK AND USER CONTENT

If you voluntarily submit reviews, photographs, comments, suggestions, ideas, or other content to Arizele (“Feedback”), you represent that you have the necessary rights to provide that content.

You grant Arizele a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute such Feedback for purposes related to operating, marketing, and improving our Services, subject to applicable law.

You may not submit content that violates the rights of another person, contains unlawful material, impersonates another person, contains malicious software, or is intentionally false or misleading.

We reserve the right to moderate or remove Feedback where permitted by law.


SECTION 13 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our Services may contain typographical errors, inaccuracies, omissions, or outdated information relating to product descriptions, pricing, promotions, shipping charges, transit times, inventory, availability, or other information.

We reserve the right to correct such errors, update information, or cancel affected orders where reasonably necessary, subject to applicable law.


SECTION 14 — PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use the Services to:

• Violate applicable laws or regulations;
• Infringe intellectual property or other rights;
• Transmit malicious software or harmful code;
• Engage in fraud or provide intentionally false information;
• Harass, threaten, abuse, or harm others;
• Attempt to interfere with the security or operation of the Services;
• Collect personal information about others unlawfully;
• Impersonate another person or organization;
• Conduct unauthorized scraping, extraction, or automated access that interferes with or circumvents protections on the Services;
• Use the Services for any other unlawful or malicious purpose.

We reserve the right to restrict or terminate access to the Services where we reasonably believe these Terms have been violated.


SECTION 15 — TERMINATION

We may suspend or terminate access to all or part of the Services where permitted by law, including when these Terms are violated or when necessary to protect Arizele, our customers, service providers, or others.

Any provisions that by their nature should survive termination will continue to apply.


SECTION 16 — DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE DO NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY WARRANTY, GUARANTEE, OR OTHER RIGHT THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.


SECTION 17 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ARIZELE AND ITS AFFILIATES, SERVICE PROVIDERS, CONTRACTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS INCLUDES, WHERE PERMITTED BY LAW, LOSS OF PROFITS, REVENUE, DATA, SAVINGS, OR OTHER SIMILAR LOSSES.

NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.


SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Arizele and its affiliates, employees, agents, contractors, licensors, and service providers from third-party claims, damages, liabilities, and reasonable costs arising from your material violation of these Terms, violation of applicable law, or infringement of another person's rights.


SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.


SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with policies incorporated by reference, constitute the agreement governing your use of the Services and supersede prior agreements concerning the same subject matter.


SECTION 21 — ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations as permitted by applicable law.


SECTION 22 — GOVERNING LAW

These Terms and any separate agreements through which we provide the Services will be governed by applicable laws in the jurisdiction in which Arizele is established, without limiting any mandatory consumer rights provided under applicable law.


SECTION 23 — HEADINGS

Section headings are provided for convenience only and do not affect the interpretation of these Terms.


SECTION 24 — CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will be available on this page. When required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services following an update constitutes acceptance of the updated Terms to the extent permitted by law.


SECTION 25 — CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Arizele
support@arizele.com